Waystar is Navicure + Zirmed
Client Service: 770-342-0800 Sales: 1-877-NAVICURE

Security and Technology

Navicure® is committed to maintaining your privacy and that of your patients. Our online and offline business practices are in full compliance with the privacy requirements under the Health Insurance Portability and Accountability Act (HIPAA). In addition, we have received full accreditation from the Electronic Healthcare Network Accreditation Commission (EHNAC).

To learn more about our privacy standards and our accreditation, please click on the links below:


Navicure‚Äôs® cloud-based application was built using premier hardware and software components, including well known technology names like Oracle, Sun Microsystems, and Cisco. By leveraging a powerful relational database in a transaction-intensive environment, the Navicure® platform facilitates highly efficient claim data routing. This is in accordance with the privacy and security requirements stipulated under the HIPAA statute. To ensure that key application information and customer data are not lost, Navicure® has implemented a detailed disaster recovery program, including the use of VMware. The Navicure® system's hours of operation are 24 hours a day/7 days a week except scheduled maintenance every Saturday from 12:00 AM to 5:00 AM.

Navicure® Cloud™
Navicure® delivers its product offerings via the Navicure® Cloud. The Navicure® Cloud is defined as a cloud-based SaaS solution delivered via Internet technologies. The Navicure® Cloud does not utilize other CSP (Cloud Service Providers) to store or process ePHI or PHI, but rather Navicure® owns and operates its infrastructure for the sole purpose of the delivery of its solutions.