:: NAVICURE NEWS ::

Dear Colleague,

Once again, Navicure has good news to share, and we again have our loyal clients and partners to thank for it.

We are pleased to announce that Navicure ranked first among our peers as "Best in KLAS" for the clearinghouse services market segment as part of the 2008 Top 20 Best in KLAS Awards report, which was released Dec. 15.

This recognition follows Navicure being named the top-ranked ambulatory EDI claims clearinghouse in the KLAS 2008 Ambulatory EDI Claims Clearinghouse pilot study last May. While the initial study provided a short-term "snapshot" of how users evaluate the Navicure solution, the current ranking is based on a full year of client feedback. Similar to findings in the May study, the KLAS year-end report showed that 98% of Navicure clients said they would buy Navicure again. In the year-end report, Navicure received an overall score of 92.5 out of 100, the highest score among all 11 vendors rated.

We are, needless to say, very pleased with the confidence in Navicure's solution that our clients have shown in their feedback to KLAS. We realize that, without your ideas, loyalty, and referrals, Navicure could not have achieved the reputation we have. In that vein, all of us at Navicure extend our sincere appreciation for the role you have played in our shared success - thank you!

Just as we depend on our clients and partners, Navicure could offer neither our advanced technology nor our exceptional service without the contributions of our entire staff. I personally want to thank each member of the Navicure team, at every level and in every department of the organization. Without your talents and dedication, we would not have achieved this recognition.

The "Best in KLAS" recognition is unique in that it gathers user input on a continual basis versus ranking vendors at one point in time, as the KLAS 2008 Specialty Report did. This means that in order to retain our leadership, Navicure must be at the top of our game every day, year in and year out. We'd like, therefore, to use this opportunity to renew our commitment to providing leading solutions and service that help you not merely survive, but thrive, in these challenging economic times. Please let us know how we can continue to improve.

Again, thank you for your business and your support.

Regards,

Jim Denny
Founder and President
Navicure, Inc.
jdenny@navicure.com

NAVICURE RANKED "BEST IN KLAS" FOR THE CLEARINGHOUSE SERVICES MARKET SEGMENT
Navicure is pleased to announce that it has been ranked first among its peers as "Best in KLAS" for the clearinghouse services market segment as part of the 2008 Top 20 Best in KLAS Awards report.
>> READ MORE

MEET OUR WINNER!
Who drove the Navicure 2009 Audi TT Roadster home from the MGMA conference late in
October?
>> READ MORE

TIPS, TRICKS AND TACTICS: SPECIAL FEATURES TO MAKE YOUR JOB EASIER
In this issue, we focus on several services and features of interest: training through Navicure University online, the intelligent Knowledge Base™, our enhanced Insurance Code List, Claim Manager’s batch processing capabilities, the claim recall action, and our Paper Claims Report.
>> READ MORE

CLIENT SPOTLIGHT: LONGEVITY AND WELLNESS CENTER OF SOUTH TEXAS
When she left Stephenville Medical and Surgical Clinic to take on a new challenge, Susan Price knew that at Longevity and Wellness Center of South Texas she would have a familiar partner: Navicure. Already an expert at enhancing cash flow and reducing rejection rates, Price continued to improve revenue cycle management in new ways at Longevity.
>> READ MORE

ANSWERS TO YOUR BILLING, CODING QUESTIONS: WINTER 2008
Gaining a handle on unpredictable coding and compliance issues is vital to a healthy bottom line, not to mention both employee and patient satisfaction. Without the right tools and processes in place to manage these constant changes, a practice’s cash flow, and standing with both patient and employees, can quickly deteriorate. Here is a look at some of the common questions practices face, along with answers that will help keep you on the right side of payer policies and, ultimately, optimize reimbursement.
>> READ MORE

Now that the NPI deadline has come and gone, how would you rate your payers’ readiness to make the transition?

32.1%
Virtually all of our payers were prepared for May 23

50%
Most of our payers were prepared for May 23

9.8%
Less than half of our payers were prepared for May 23

3.6%
Most of our payers were unprepared for May 23

4.5%
Did not select a choice

	The Centers for Medicare and Medicaid Services (CMS) recently announced that the greatly expanded ICD-10 diagnosis code set would be implemented in October 2011. What concerns you most about this significant coding and reimbursement change? Select all that apply:

		There is no way our EMR and PM systems can be updated before the deadline.

		The accompanying standard for electronic transactions for claims and prescription drugs (version 5010 and version D.0, respectively) will cause significant technology problems.

		It is unlikely others in the industry – like payers – will be prepared in time. It will result in utter confusion.

		It will be challenging, but we are confident we can make the change in time.

		We have no concerns. We knew this was coming.

Keeping an Eye on the Prize
Horizon Eye Care’s selection, implementation and use of Navicure technology to reduce days in A/R and maximize human resources is highlighted in this Health Management Technology case study.

Clearinghouse services help IPAs tackle claims processing
This feature story spotlights Macon Medical Group and Sports Medicine Center’s use of the Navicure 4.0 software.

CONFERENCE SCHEDULE
Be sure to mark your calendar for these upcoming conferences and events.