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Letter from Jim Denny

spacer Denny It has always been our goal to provide you with more than just the requisite tools to manage your practice's revenue cycle. Many companies offer this type of commitment, but few take the same kind of pride we do in building genuine relationships with our customers. We strive to take that "step beyond" — to become genuine partners, able to meet your unique needs, answer your concerns and celebrate your successes. READ MORE>>

featured articles
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MGMA WINNER
Navicure congratulates Craig Nesta, Administrative Director for the Department of Neurosurgery at Brigham & Women's Hospital in Boston, as the winner of the third annual Navicure MGMA Car Sweepstakes. READ MORE>>

YOUR CODING AND BILLING QUESTIONS
Dx for diagnostic testing, modifier 59, consultations, lack of CPT code and billing for nurse practitioners. READ MORE>>

TIPS, TRICKS AND TACTICS
In this issue we provide helpful tips for using Navicure 5.0 and maximizing its functionality. READ MORE>>

BEST PRACTICES TO REV UP REVENUE
Just as individuals need blood circulating through their veins, so physician practices need revenue flowing through their bank account. READ MORE>>

INDUSTRY WATCH
A news round-up of media coverage addressing issues affecting physician practices and their revenue cycle. READ MORE>>

news, dates and data

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CONFERENCE SCHEDULE
Be sure to mark your calendar for these upcoming conferences and events. READ MORE>>

IN THE NEWS
BC Advantage — Web-based medical claims clearinghouse enables orthopedics practice to slash days in AR
Orthopedic Associates of Grand Rapids' selection, implementation and use of Navicure is highlighted in this case study.

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This Issue's Poll Question

How do you benchmark your practice's key metrics over time?

Compare ourselves to established benchmark data such as MGMA or AMA
Establish our own internal goal for key metrics and then compare our performance over time to that goal
We do not currently compare our metrics to established benchmarks

Last Issue's Poll Results

How does your practice handle secondary claims submissions?

11% We don't bother because the cash flow doesn't justify the effort.
0% We pursue only large dollar amounts.
1% It depends. If we have the staffing resources available, we submit secondaries. If we are shorthanded, we let them slide.
88% We submit all secondary claims.

Comments? Share Your Thoughts

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